Quality and Customer Policies
Quality and customer policies
- To continue to be a pioneer with quality practices and approaches developed,
- Continuously improving the services and activities by complying with the quality principles adopted by Sakarya University,
- To ensure increased satisfaction by measuring the expectations of stakeholders and taking corrective actions.
- To monitor the feedback and complaints of the stakeholders and to ensure that the complaints are resolved objectively.
- To increase existing and potential customer participation in processes by creating transparent and effective communication mechanisms with the customer.
- With a customer-oriented approach, performing to actualize value propositions into practice by ensuring the continuous improvement of the processes.
